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| What
would I see on your Factory Tour? |
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We have designed the Waterford Crystal factory tour so that
you can see the process of crystal production close up,
almost through the eyes of the artisans. The tour begins
with a dramatic audiovisual experience of the Millennium
Ball in Times Square - after that, you go through to the
five main stages of our process: Blowing, Cutting, Quality
Inspection, Sculpting, Engraving.
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| What
time is the last tour every day? |
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Nov. - Feb. : - the last tour is at 3.15pm March - Oct.:
- the last tour is at 4.00pm
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| Have
you any facilities for Special needs? |
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Yes, we have bathroom, elevators and ramp facilities for
those with special needs.
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| Are
Tour reservations necessary? |
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For large group tours it is necessary to book in advance.
For small groups of eight or less however, it is not necessary
to book.
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| Is
there a bus service available from Waterford city? |
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Yes, there is a regular bus service available from Waterford
city centre to Waterford Crystal.
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| How
long does the tour last? |
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The tour lasts for about 60 minutes.
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| Is
the tour provided in languages other than English? |
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Yes, we have a broad spectrum of languages that are spoken
by our guides. Last year, we had guides who spoke Spanish,
French, German, Italian and Russian. Please make your request
for specific language guides ( subject to availability)
at time of booking.
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| Do
you permit the use of photography and video cameras on tour?
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Yes, we know our visitors love to bring home a memento of
their visit so we allow the use of photography and cinematic
cameras in all areas except our Engraving Department.
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to questions
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| Do
you have a restaurant on site? |
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Yes, our restaurant “Gatchells” offers a wide range of home
cooked cuisine to suit all tastes, from soups and savouries
to light lunches and tempting desserts.
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| Are
there any tour discounts available? |
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There are special group rates available on request.
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